Privacy Policy
Welcome to Chai.bh. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through our payment providers)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referring Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and enhance website security
- Respond to your inquiries
- Send promotional emails and offers (only if you choose to receive them)
3. Payment Information
Payments made on Chai.bh are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze visitor traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties that help us operate our business, including:
- Payment service providers
- Shipping and delivery companies
- Website hosting providers
- Analytics providers
- Government authorities when required by applicable law
These service providers are only given the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
- eletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of the personal data we hold about you
To exercise these rights, please contact us using the details below.
9. Marketing Communications
If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with the revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Chai.bh
Email: info@chai.bh
Website: https://chai.bh
We will make every reasonable effort to respond to your inquiry as quickly as possible.
