{"id":12,"date":"2023-12-24T17:48:43","date_gmt":"2023-12-24T17:48:43","guid":{"rendered":"https:\/\/ecom-starterv1.instawp.xyz\/?page_id=12"},"modified":"2026-07-08T06:15:17","modified_gmt":"2026-07-08T06:15:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/chai.bh\/en\/refund_returns\/","title":{"rendered":"Delivery &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6c32f8 e-flex e-con-boxed e-con e-parent\" data-id=\"a6c32f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f82fd8 elementor-widget elementor-widget-heading\" data-id=\"1f82fd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-546e86b elementor-widget elementor-widget-heading\" data-id=\"546e86b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53c8cc5 elementor-widget elementor-widget-text-editor\" data-id=\"53c8cc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Chai.bh, we are committed to delivering your favorite Ceylon teas quickly and safely across the Kingdom of Bahrain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f00bad elementor-widget elementor-widget-heading\" data-id=\"4f00bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Coverage<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d808b4 elementor-widget elementor-widget-text-editor\" data-id=\"4d808b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We currently deliver to all locations within GCC.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99668a5 elementor-widget elementor-widget-heading\" data-id=\"99668a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Processing Time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3657a elementor-widget elementor-widget-text-editor\" data-id=\"2d3657a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Orders are processed within <strong>1 business day<\/strong> after payment confirmation.<\/li>\n<li>Orders placed on weekends or public holidays will be processed on the next business day.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca94fd elementor-widget elementor-widget-heading\" data-id=\"4ca94fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24da55e elementor-widget elementor-widget-text-editor\" data-id=\"24da55e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Standard Delivery: <strong>1\u20133 business days<\/strong><\/li>\n<li>Delivery times may vary depending on your location and public holidays.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-470e288 elementor-widget elementor-widget-heading\" data-id=\"470e288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Charges<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42cdd71 elementor-widget elementor-widget-text-editor\" data-id=\"42cdd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Delivery charges will be displayed during checkout before you confirm your order.<\/li>\n<li>We may occasionally offer <strong>free delivery<\/strong> for orders above a specified value during promotional periods.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2664e7 elementor-widget elementor-widget-heading\" data-id=\"f2664e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-240c120 elementor-widget elementor-widget-text-editor\" data-id=\"240c120\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once your order has been dispatched, you may receive a confirmation message with delivery details where applicable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcfc308 elementor-widget elementor-widget-heading\" data-id=\"fcfc308\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Delays<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-341833a elementor-widget elementor-widget-text-editor\" data-id=\"341833a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>While we strive to meet all estimated delivery times, delays may occur due to weather conditions, public holidays, or circumstances beyond our control. If your order is significantly delayed, our customer support team will keep you informed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae40ff elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4ae40ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abef188 e-flex e-con-boxed e-con e-parent\" data-id=\"abef188\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92bfd1c elementor-widget elementor-widget-heading\" data-id=\"92bfd1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9cf30 elementor-widget elementor-widget-text-editor\" data-id=\"4c9cf30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your satisfaction is important to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-854d0e8 elementor-widget elementor-widget-heading\" data-id=\"854d0e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Eligibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28b10c2 elementor-widget elementor-widget-text-editor\" data-id=\"28b10c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Due to the nature of food products, <strong>tea products cannot be returned or exchanged<\/strong> once they have been opened or used.<\/p>\n<p class=\"isSelectedEnd\">Returns may be accepted only if:<\/p>\n<ul data-spread=\"false\">\n<li>The wrong item was delivered.<\/li>\n<li>The product was damaged during delivery.<\/li>\n<li>The product is defective.<\/li>\n<li>The item is unopened, unused, and in its original packaging.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4da65b5 elementor-widget elementor-widget-heading\" data-id=\"4da65b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Request<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11cd27e elementor-widget elementor-widget-text-editor\" data-id=\"11cd27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">If you experience any of the above issues, please contact us within <strong>48 hours<\/strong> of receiving your order.<\/p>\n<p class=\"isSelectedEnd\">To help us process your request quickly, please provide:<\/p>\n<ul data-spread=\"false\">\n<li>Your order number<\/li>\n<li>A description of the issue<\/li>\n<li>Clear photos showing the product and packaging<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16e405c elementor-widget elementor-widget-heading\" data-id=\"16e405c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27ad136 elementor-widget elementor-widget-text-editor\" data-id=\"27ad136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Once we receive and inspect the returned item, we will notify you of the outcome.<\/p>\n<p class=\"isSelectedEnd\">If your return is approved, we will:<\/p>\n<ul data-spread=\"false\">\n<li>Issue a full refund to your original payment method, or<\/li>\n<li>Replace the product with the correct item, depending on your preference and product availability.<\/li>\n<\/ul>\n<p>Refund processing times may vary depending on your payment provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23337ac elementor-widget elementor-widget-heading\" data-id=\"23337ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Non-Returnable Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7802ce elementor-widget elementor-widget-text-editor\" data-id=\"a7802ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">The following items cannot be returned:<\/p>\n<ul data-spread=\"false\">\n<li>Opened tea products<\/li>\n<li>Used tea accessories<\/li>\n<li>Gift cards (if applicable)<\/li>\n<li>Clearance or promotional items unless damaged or defective<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d39874b elementor-widget elementor-widget-heading\" data-id=\"d39874b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Damaged or Incorrect Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7bc4ef elementor-widget elementor-widget-text-editor\" data-id=\"a7bc4ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your order arrives damaged or you receive the wrong product, please contact us as soon as possible. We will investigate the issue and arrange a replacement or refund where appropriate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5647f elementor-widget elementor-widget-heading\" data-id=\"2f5647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Need Assistance?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b74e8f3 elementor-widget elementor-widget-text-editor\" data-id=\"b74e8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">If you have any questions regarding delivery, returns, or your order, our customer support team is happy to help.<\/p>\n<p class=\"isSelectedEnd\"><strong>Email:<\/strong> <a href=\"mailto:support@chai.bh\">support@chai.bh<\/a><\/p>\n<p>We aim to respond to all enquiries as quickly as possible during business hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery &amp; Returns Delivery At Chai.bh, we are committed to delivering your favorite Ceylon teas quickly and safely across the Kingdom of Bahrain. Delivery Coverage We currently deliver to all locations within GCC. Processing Time Orders are processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":12,"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":1150,"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/1150"}],"wp:attachment":[{"href":"https:\/\/chai.bh\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}